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Fanbase: The Small Business Owner's Guide to Customer Loyalty

Wed 8:00 AM to 10:00 AM
Topic: Customer Relations

In the "Age of the Customer," it doesn't really matter what your company says about itself. It only matters what your customers say. Positive customer reviews on websites like Google, Facebook, and Yelp are now the #1 asset for many business owners. Is that the case for you? "Fanbase" will open your eyes to the realities of the Age of the Customer, and share with you what small business owners around the country are doing to build a loyal following and get their customers talking to their friends and family. We'll also share our best tips to get your customers to leave those all-too-important reviews for you on the websites of your choice.

Speaker(s): Rick Slark, owner of Slark Consulting Group and Consultant for Ohio Small Business Development Centers at Springfield

Fee: No Cost

Phone: 937-322-7821


Ohio SBDC at SBDC, Inc.
4th Floor Seminar Room
100 S. Limestone St. Suite 411, Springfield, OH 45502
Small Business Development Centers of Ohio U.S. Small Business Administration America's Small Business Development Center Network Ohio Development Services Agency
Funded in part through a cooperative agreement with the U.S. Small Business Administration. The Ohio SBDC program is also funded in part by the Ohio Development Services Agency. All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance. For arrangements, call the Ohio SBDC at 614-466-2711 or (800) 848-1300.
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