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Retail Pivot: Stop the Panic and Save Your Retail Store

Jan
20
2021
Wed 10:00 AM to 12:00 PM
Topic: Management/Leadership

Was 2020 the end of retail as we know it? Do you have a strategy to make 2021 your best year yet? Running operationally excellent stores is a gamechanger. The goal of a well-executed operational excellence strategy is to exceed customer expectations. By improving processes and making ongoing improvements in customer experience, you will see excellent results.

Retail expert Rachel Williamson has spent 3 decades in retain running store operations. Most recently, she was the Vice President of Store Operations for a 1,000+ store chain. Now she owns her own retail consulting firm called Running Great Stores. She will share her knowledge and expertise with easy to apply tactics that you can use immediately.

IMPORTANT: This event will be livestreamed on the Springfield SBDC Facebook page, but you can also interact with Rachel in real time on Zoom. We will send the Zoom link prior to the event to anyone who registers here.

Was 2020 the end of retail as we know it? Do you have a strategy to make 2021 your best year yet? Running operationally excellent stores is a gamechanger. The goal of a well-executed operational excellence strategy is to exceed customer expectations. By improving processes and making ongoing improvements in customer experience, you will see excellent results. IMPORTANT: Please only register here if you plan to attend IN-PERSON. Because we are limiting in-person attendance to 12 people, we want to make sure that we know when we have hit that limit. No-shows and people who intend to watch on the Facebook livestream who register here will be reserving a seat that could have been used by someone else.

Speaker(s): Retail expert Rachel Williamson has spent 3 decades in retain running store operations. Most recently, she was the Vice President of Store Operations for a 1,000+ store chain. Now she owns her own retail consulting firm called Running Great Stores. She will share her knowledge and expertise with easy to apply tactics that you can use immediately.

IMPORTANT: This event will be livestreamed on the Springfield SBDC Facebook page, but you can also interact with Rachel in real time on Zoom. We will send the Zoom link prior to the event to anyone who registers here.


Fee: No Cost

Phone: 937-322-7821

Location

Ohio SBDC at SBDC, Inc.
4th Floor Seminar Room
100 S. Limestone St. Suite 411, Springfield, OH 45502
Small Business Development Centers of Ohio U.S. Small Business Administration America's Small Business Development Center Network Ohio Development Services Agency
Funded in part through a cooperative agreement with the U.S. Small Business Administration. The Ohio SBDC program is also funded in part by the Ohio Development Services Agency. All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance. For arrangements, call the Ohio SBDC at 614-466-2711 or (800) 848-1300.
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