Managing Organizational Change

Secrets of Organizational Change Go behind the scenes to see how some of the best organizations, small to large, manage change. Discover clever counter-intuitive things the professionals do to ensure their change projects happen on time and on budget and how you can apply them to your business. Every small business likely has to deal with change to stay successful. You’ll discover: • The change formula Madison Avenue advertisers have used for decades to drive up sales • Simple things retailers have done to significantly alter purchase behavior and how you can experiment with these in any business • Risk factors the pros look at when managing change and tactics you can use in your business to boost your odds of success • Techniques pros in medium-large organizations use to get people who don’t report to them to change their behavior and follow new processes • Plus much more and bonus resources…

Speaker(s): Jeff Cole is President of JCG Management Consulting and has trained and coached over 6000 people across a wide variety of industries throughout North America and Europe. He is a consultant, trainer, author and speaker specializing in organizational change, Lean, and Six Sigma. A former quality executive in a Fortune 500 company, Jeff served two tours of duty as a national examiner for the Malcolm Baldrige Quality Award. Motorola (creator of Six Sigma) was one of Jeff’s major clients where he spent a number of years as their lead Lean Six Sigma consultant and trainer. He can be found on the internet at www.LSSCert.com and www.articlesbyjeffcole.com

Fee: No Cost