Reputation Management
Jan
23
2018
Tue 4:30 PM to 5:30 PM
Topic: Marketing Planning
How do you manage a bad review? Every business has a product and/or service, which is what they deliver to their customers to meet their needs. Every business has a brand, which is how they want people to feel when they encounter or engage with it. Every business also has a reputation, which is how people actually perceive your business. Brand reputation management is critical to growing a business. A positive brand reputation builds loyalty & increases confidence in your brand and product, driving sales and bottom-line growth. Learn business-specific strategies to manage YELP, Facebook, Google reviews, etc and take control of your brand.
Speaker(s): Cole Worley
Fee: No Cost
Phone: 216-281-4422
Email: rcedeno@HBCenter.org
Location
Ohio SBDC at Northeast Ohio Hispanic Center of Economic Development
Northeast Ohio Hispanic Center of Economic Development
2511 Clark Avenue Cleveland, OH 44109-1110